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Job Summary:
We are seeking an experienced Sales Operations Supervisor to join our financial institution. The successful candidate will be responsible for a wide variety of coordination, management and training of the retrieval/ maintenance officers.
Key Responsibilities:
- Respond to and drive mitigation of customer-impacting incidents as quickly as possible. This might require an occasional response to incidents during the night or weekends.
- Manage assigned projects and program components to deliver services in accordance with established objectives
- Takes inventory of retrieved devices and transfers them to the appropriate units.
- Escalates uncooperative agents to line managers for further necessary actions.
- Experience with system planning, team management and capacity tools and analyses
- Broad knowledge of Fintech space and POS terminals.
- Manage and motivate a team of sales representatives to achieve sales targets and drive revenue growth
- Identify new business opportunities and develop relationships with potential clients
- Conduct regular performance evaluations for the sales team to identify training needs and areas for improvement
- Collaborate with other departments to ensure effective communication and coordination of sales activities
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Finance or a related field
- 3 years of Proven experience managing a team required in the financial services industry
- Strong leadership and team management skills
- Excellent communication, negotiation, and interpersonal skills
- Ability to develop and implement effective sales strategies
- In-depth knowledge of financial products and services
- • Strong analytical and problem-solving skills
Job Type: Contract
Contract length: 12 months
Salary: ₦140,000.00 per month
Ability to commute/relocate:
- Kano: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Have you worked with POS sales and retrieval ?
Experience:
- Sales: 3 years (Required)
- FinTech: 2 years (Required)
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